Internal Affairs Division

COMMENDATIONS & COMPLAINTS
Dear Citizens,

The Internal Affairs Office (IAD) is tasked to objectively investigate infractions of Sheriff’s Office policy and or procedures.  The mission of IAD is to assist the Sheriff’s Administration in maintaining the public trust by conducting administrative investigations of complaints received on employees of the Montgomery County Sheriff’s Office.  Complaints are investigated in accordance with Montgomery County Civil Service Regulations and state law.

Personnel commendations and complaints assist the Sheriff’s Office in evaluating the quality of service we provide to the citizens of Montgomery County.

Historically, it has been found that the majority of complaints against law enforcement officers are due to lack of information regarding their duties and how they are entitled to carry them out.

Additionally, many times as citizens, you recognize when an individual goes above and beyond the call of duty.  These individuals also need to be properly recognized for their efforts.

This site is designed to explain some avenues that you as a citizen have if you want to commend or make a complaint against a Sheriff’s Office employee.  Your Sheriff’s Office acknowledges this responsibility by establishing a system of commendation, complaint and disciplinary procedures.  These procedures will not only subject the employee to disciplinary action when improper conduct is evident, but will also protect the employee when they properly exercise their duties.

It is the policy of the Montgomery County Sheriff’s Office to accept and investigate, fairly and impartially, complaints of employee misconduct and impose any disciplinary action that may be justified.

The quality of the relationship between the community and the Montgomery County Sheriff’s Office, determines the level of cooperation and support required for effective and equitable law enforcement.  Together, we can make a difference.  I am committed to providing the highest quality of law enforcement service to the citizens of Montgomery County.

Sincerely,

Rand Henderson - Sheriff

Internal Affairs is located in the James H Keeshan Building across the street from the Montgomery County Courthouse at:

301 North Thompson, Suite 205
Conroe, Texas 77301
(936) 538-3516